Warranty Policy
Coverage
Our products come with a standard one-year warranty from the date of purchase.
This warranty covers any defects in material or workmanship under normal use during the warranty period.
Exclusions
- The warranty does not cover damage resulting from human error, such as:
Physical damage (e.g., breaking the computer). - Misuse, abuse, or negligence.
- Unauthorized alterations or repairs.
- Exposure to extreme conditions (e.g., heat, moisture).
Claims Process
- To file a warranty claim, please contact our customer service team with proof of purchase and a detailed description of the issue.
- We may request the product be returned for inspection.
- If a defect is found, we will repair or replace the product at no cost to you
Return Policy
- Eligibility
- Returns are accepted within 15 days of purchase.
- Products must be unopened, unused, and in the original packaging to qualify for a return
- Process
-
- To initiate a return, please contact our customer service team for a return authorization.
- Include your proof of purchase and the reason for the return.
- Once the return is authorized, ship the product back to us using a trackable shipping method.
- Upon receiving and inspecting the returned product, we will process your refund.
Refunds
- Refunds will be issued to the original payment method.
- Shipping and handling charges are non-refundable.
Contact Us
- If you have any questions regarding our warranty or refund policy, please contact our customer service team on:-
Instagram: “computia.me”
WhatsApp: +973 33141214
This policy ensures clarity and fairness, providing our customers with the best possible service and support for their purchases.
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